Book - 7 Habits of Highly Effective People: Step-7

Published: 1989 & Pages: 380

10x Step Learning

Step-7
Understand & then be Understood

The 5th Habit is first try to understand, before being understood. Let’s understand this, “Imagine you need glasses because everything looks blurry. You go to the eye doctor for help. Normally, the doctor tests your eyes with different lenses until your vision is clear. But what if the doctor just gave you her glasses without understanding your problem? That wouldn’t work, right?

When it comes to talking to others, some people do something similar. They give advice without really understanding the problem first. Effective people do things differently with a fifth habit: they listen before they talk.

Communication is vital in relationships. Most people focus on speaking and being heard, but that’s only part of good communication. To build strong connections, you must also listen and truly understand. To do this, you need to practice something called empathetic listening. This means not just hearing words but also understanding the deeper feelings behind them.

One way to do this is by not giving advice right away. Instead, try to understand the other person’s feelings and thoughts. You can say things like, ‘That sounds frustrating’ or ‘You feel this is important.’ This keeps the focus on the other person.

But remember, empathetic listening isn’t a quick fix. It takes time and effort. If you genuinely care about others and practice it, your relationships will become more meaningful and satisfying.

پانچویں عادت یہ ہے کہ کسی کو سمجھانے سے پہلے، اسے سمجھنے کی کوشش کریں، آئیے اسے ایک مثال سے سمجھیں، “تصور کریں آپ کو چشمہ چاہیے، آپ ڈاکٹر کے پاس جاتے ہیں تاکہ وہ آپ کی مدد کریں۔ عام طور پر ڈاکٹر آپ کی آنکھوں کو ٹیسٹ کر کے آپکو عینک دیتے ہیں۔ لیکن کیا ہوگا اگر ڈاکٹر بغیر آپ کو چیک کیے آپکو اپنی عینک اتار کر دے، اور کہے کہ یہ عینک میں دو سال سے استعمال کر رہا ہوں، آپ کا مسئلہ بھی اسی عینک سے حل ہو گا۔جب کسی دوسرے بندے سے بات کرنے کا سوال آتا ہے تو کچھ لوگ ایسے ہی کرتے ہیں۔ وہ مسئلہ پہلے سمجھے بغیر سلیوشن فراہم کرتے ہیں۔
تعلقات میں بات چیت کا اہم کردار ہوتا ہے۔ زیادہ تر لوگ بات کرنے اور سننے کو کافی سمجھتے ہیں، مگر یہ صرف اچھی بات کی ایک پہلو ہے۔ مضبوط رشتے قائم کرنے کے لئے، آپ کو سننے اور واقعی سمجھنے کی بھی پریکٹس کرنی چاہئے۔ اس کام کو کرنے کے لئے، آپ کو ایک چیز کی پریکٹس کرنی چاہئے جو ایمپیتھیک* سننا کہلاتی ہے۔ ایمپیتھیک* سنوائی ،میں صرف الفاظ سننے کے علاوہ ان الفاظ کے پیچھے کے محرکات اور جذبات کو بھی سمجھنا شامل ہوتا ہے۔
اس سنوائِی کیلئے ضروری ہے کہ سننے والا فوراً اپنی رائے فراہم نہ کرے۔ بلکہ دوسرے انسان کے جذبات اور خیالات کو سمجھنے کی کوشش کرے۔ اس میں وقت اور محنت کی ضرورت ہوتی ہے۔ اگر آپ دوسروں سے واقعی ہمدردی رکھتے ہیں،اور اس سنوائی کو پریکٹس کرتے ہیں، تو آپ کے تعلقات زیادہ معنی خیز اور خوشی بھری زندگی ملے گی۔
*Empathic Listening

10x Short Questions

1. What is the fifth habit discussed here?

The fifth habit is to listen before speaking.

2. How is the eye doctor's approach related to good communication?

The eye doctor’s approach of understanding the problem before giving glasses is similar to empathetic listening in good communication.

3. Why is empathetic listening important in building strong relationships?

Empathetic listening helps understand deeper feelings and thoughts, which is crucial for meaningful connections.

4. What is one way to practice empathetic listening?

One way is to avoid giving immediate advice and instead try to understand the other person’s feelings and thoughts.

5. How can you keep the focus on the other person during a conversation?

You can keep the focus on the other person by reflecting their feelings and thoughts, like saying, “That sounds frustrating.

6. Is empathetic listening a quick and easy solution?

No, empathetic listening takes time and effort to practice effectively.

7. What will happen to your relationships if you genuinely care about others and practice empathetic listening?

Your relationships will become more meaningful and satisfying.

8. Why do effective people listen before they talk in conversations?

Effective people do this to truly understand the other person’s perspective and feelings.

9. How does empathetic listening differ from just hearing words?

Empathetic listening involves understanding the deeper feelings behind the words, not just hearing them.

10. What is the key to successful empathetic listening?

The key is having a genuine interest in others and putting in the effort to practice it.

Check Your Learning 10x MCQs​

1

Book Summary - 7 Habits - Test: 7 (QM)

Book Summary - 7 Habits - Test: 7 (QM)

The number of attempts remaining is 100

1 / 10

1. How does empathetic listening differ from just hearing words?

2 / 10

2. What is the key to successful empathetic listening?

3 / 10

3. What happens to your relationships if you genuinely care about others and practice
empathetic listening?

4 / 10

4. Why do effective people listen before they talk in conversations?

5 / 10

5. Why is empathetic listening important for building strong connections?

6 / 10

6. In the eye doctor example, what happens if the doctor does  not understand the patient's
problem?

7 / 10

7. What is one way to practice empathetic listening?

8 / 10

8. What is the focus of the fifth habit discussed in the paragraph?

9 / 10

9. How does the eye doctors approach relate to good communication?

10 / 10

10. Is empathetic listening a quick and easy solution?

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0%

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