Published: 1937 & Pages: 320
This is a MASTERPIECE book on becoming an effective, natural leader and a great team member. As discussed in the beginning of the book; Carnegie believed that being successful in life doesn’t only require to build ones’ knowledge and skills; equally important is to be effective with humans. And then; we have seen how elaborately he has discussed the great habits that will make any leader; effective with other humans. Here are some salient aspects discussed in previous steps.
– Importance of starting with compliments before providing feedback.
– Analogies like a “compliment sandwich” and the dentist’s numbing agent.
– Acknowledging one’s mistakes to make criticism more acceptable.
– Using phrases like “I would have done the same thing” to show understanding.
– The effectiveness of asking questions instead of giving direct orders.
– Examples of questions to use for better communication.
– Emphasizing the importance of letting others save face.
– Avoiding actions that diminish a person’s dignity.
– Positive reinforcement and genuine, specific praise for behavior.
– The idea that praising often and sincerely reinforces positive behavior.
– Acting as if a desired trait is already one of a person’s outstanding characteristics.
– Encouraging and motivating others by giving them a fine reputation to live up to.
– Encouraging others instead of criticizing for better results.
– Focusing on what individuals are doing right and expressing belief in their abilities.
– Encouraging tasks by making the person happy about doing them.
– Providing incentives and finding ways to make tasks enjoyable for others.
– The importance of being an attentive listener in conversations.
– People’s interest in themselves and the power of letting others talk about their interests.
– Encouraging active listening, genuine interest, and letting others talk fosters positive connections in conversations.
بسم اللہ الرحمان الرحیم،
اردو ترجمہ جلد اپ لوڈ کیا جاےَ گا، انشاء اللہ
Starting with compliments makes feedback more acceptable and encourages positive change.
Acknowledging mistakes shows understanding and makes criticism more relatable.
Asking questions engages others and provides them a role in decision-making.
It maintains a person’s dignity and avoids resentment from direct criticism.
Praise should be sincere, specific, and delivered frequently to be effective.
Acting as if encourages individuals to meet the expectations set for them.
Encouragement focuses on what individuals are doing right, fostering motivation.
Providing incentives and finding ways to make tasks enjoyable can motivate others.
Active listening shows genuine interest and strengthens connections in conversations.
Allowing others to talk about their interests and aspirations creates positive connections.